How You Can Help the Next Generation of UX’ers

• John C. Dozier, Jr

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  Author

• Catherine D. Gaddy, PhD

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  Author

This essay examines how experienced UX researchers and practitioners can support newcomers navigating a challenging job market marked by economic uncertainty, technological disruption, and the growing influence of AI. Drawing inspiration from earlier guidance offered during the 2009 recession, the authors discuss the unique value that seasoned professionals bring through mentoring, networking, career perspective, emotional resilience, and cross-disciplinary experience. They explore both the opportunities and barriers that can arise from generational differences, emphasizing the importance of mutual respect, adaptability, and open-mindedness. Through examples of common mentoring questions and reflections on career transitions, the article highlights practical ways experienced practitioners can help emerging professionals build skills, evaluate career paths, and remain adaptable in a rapidly changing field. The authors conclude that by sharing knowledge, fostering connections, and embracing continuous learning, the UX community can help the next generation thrive despite ongoing industry and economic challenges.

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1. John C. Dozier, Jr, -

   As a 2005 graduate of Bentley University’s Master of Science in Human Factors and Information Design program, John has extensive experience in UX research. He has worked in the financial, health insurance, retail, and (currently) utility fields. He lives outside of Charlotte, NC, with his wife and daughter.

2. Catherine D. Gaddy, PhD, -

   Cathy has worked in human factors, usability, and user experience starting in 1980. Her experience included working for General Physics Corporation (now GP Strategies Corporation), Human Factors International (HFI), the U.S. Department of Defense (DOD), non-profits, and smaller software consulting firms. She is a Fellow of the American Psychological Association (APA), Division of Applied Experimental and Engineering Psychology. She is currently enjoying living on the Eastern Shore of Maryland, vacationing on Cape Cod, and visiting grandchildren in the Hudson Valley.